Managing groups and members (for Group Leaders and Admins)
When a new member joins
- How are new members contacted after joining?
- When do new members receive CCL Community notifications?
- CCL's automated onboarding email sequence
- Customize your group welcome message
- How are new members added to Non-US CCL chapters?
- How are new members added to US CCL chapters?
Communicating with your group
Using your roster
- What do I do when a member has a duplicate (second) CCL account?
- How to add a Welcome Team member In Your Chapter Roster
- How do I download my chapter's roster?
- How to find a CCL Chapter Roster or Action Team Roster
- Giving chapter members permissions to manage the Chapter Roster
- Adding members directly to a CCL chapter or CCL Chapter Team
Updating your group's location
Custom groups, group status, and leadership changes (for SC/RCs)
- Emailing your state roster
- Granting permission to add or remove members in Custom Groups
- Exporting a list of members from a Custom Group
- How to add or remove members from a Custom Group
- Creating a Custom Group
- Finding and using your State Roster